Knowlege Base – Connect

July 15, 2018

How do I reset gateway?

Using paper clip, press and hold reset button on back of GW for at least 12 seconds. LED lights on front of GW will turn off […]
July 15, 2018

How do I reset camera?

Using paper clip, press and hold reset button on back of camera for at least 10 seconds. LED light on back of camera will turn off […]
July 22, 2018

Phone does not find GW on my network

Phone does not “find” GW on my network <ul> <li>Phone is not connected to WiFi</li> <li>Ensure GW is On and plugged into router</li> <li>More than one […]
July 22, 2018

Where can I buy additional sensors?

Additional sensors can be purchased on Amazon.com
July 22, 2018

What is the default Admin password for the GW?

123456
July 22, 2018

What is the default Admin password for the camera?

123456
July 22, 2018

What can I change my Security Code for my GW to?

Must be at least 6 characters Letters and/or numbers You must remember what this Code is
July 22, 2018

What can I change my Security Code for my camera to?

Must be at least 1 character Letters and/or numbers You must remember what this Code is
July 22, 2018

How do I change the name and location of my sensor?

On the Home Status page, tap on the desired sensor and input your new information