- The voltage required for the Video Doorbell is 10-24 Vac.
- Check the voltage at the transformer. Typically for a standard 16V transformer it will read ~19-20 Vac.
- Check the voltage at the Doorbell. This is typically ~2V less than at the transformer.
- If you are not getting any voltage reading at the doorbell, then that means there is a disconnect or “short” somewhere in the wiring. This will need to be diagnosed by an electrician.
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