My phone keeps disconnecting from the Video Doorbell during setup

  • The Video Doorbell uses Bluetooth during the setup process
  • Ensure Bluetooth is turned On on your phone and is not connected to any Bluetooth devices
  • Ensure that Data is turned Off on your smartphone and the phone is connected to your Wi-Fi
  • If selecting Doorbell during the setup keeps failing, download the following 2 files to upgrade the Firmware on your Doorbell

v1.3.4.22
ALC SightHD Video Doorbell Manual FW Upgrade