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Warranty
IMPORTANT: Evidence of original purchase is required for warranty service. Atoms Labs LLC (“ALC”) ELEMENTS OF WARRANTY: ALC warrants, if properly installed and used thereafter in strict accordance with the use and care guidelines provided in the instructions manual, the Product shall be free from manufacturing defects in material and workmanship for one (1) year from the documented date of purchase. The purchase date must be documented with either an original sales receipt from the retailer selling the Product or by credit card receipts or statements. The warranty is non-transferrable.
LIMITED WARRANTY: The warranty terminates one year after the date of original retail sale. The warranty is invalid if the Product is (A) damaged or not maintained as reasonable or necessary, (B) modified, altered, or used as part of any conversion kits, subassemblies, or any configurations not sold by ALC, (C) improperly installed, (D) serviced or repaired by someone other than an authorized ALC service center for a defect or malfunction covered by this warranty, (E) used in any conjunction with equipment or parts or as part of any system not manufactured by ALC, or (F) installed or programmed by anyone other than as detailed by the owner’s manual for this product.
THIS WARRANTY DOES NOT COVER DATA LOSS, OR COSTS RELATED TO DATA RECOVERY. ALC MAKES NO WARRANTY THAT ANY SOFTWARE PROVIDED WITH THE PRODUCT WILL FUNCTION WITHOUT INTERRUPTION OR OTHERWISE BE FREE OF ANOMALIES, ERRORS OR VIRUSES. THIS WARRANTY DOES NOT COVER ANY COSTS RELATING TO REMOVAL, REPLACEMENT, OR INSTALLATION OF ANY PRODUCT, REGARDLESS OF WHETHER THE PRODUCT IS FOUND BY ALC TO BE DEFECTIVE, OR SOFTWARE INSTALLED ON THE USER’S COMPUTER. ALC DOES NOT MAKE ANY CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S POTENTIAL, ABILITY OR EFFECTIVENESS TO PREVENT, MINIMIZE, OR IN ANY WAY AFFECT PERSONAL OR PROPERTY DAMAGE OR INJURY. ALC IS NOT RESPONSIBLE FOR ANY DAMAGE, LOSS OR THEFT RELATED TO THE PRODUCT OR TO ITS USE FOR ANY HARM, WHETHER PHYSICAL OR MENTAL RELATED THERETO. ANY AND ALL CLAIMS OR STATEMENTS, WHETHER WRITTEN OR VERBAL, BY SALESPEOPLE, RETAILERS, DEALERS OR DISTRIBUTORS TO THE CONTRARY ARE NOT AUTHORIZED BY ALC AND DO NOT AFFECT THIS PROVISION OF THIS WARRANTY. THE LIMITED WARRANTY IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED OR ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF LOST REVENUE, PROFIT, OR DATA, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY.
Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. Your damages will be limited to the total purchase price you paid for the Product.
Use of audio or video equipment for recording the image of a person without their knowledge and consent is prohibited in certain states or jurisdictions. The end-user assumes all liability for compliance with applicable state, local and federal laws. Atoms Labs has no responsibility or liability for how the end-user uses a product. Wireless cameras require a wired connection to AC power outlet. Network conditions and environmental factors can adversely affect wireless signal range. Actual night vision range and image clarity depends on installation location, viewing area and light reflection / absorption.
This Product may only be sold in the United States of America and Canada. There is no warranty whatsoever on the Product outside of the United States of America and Canada.
STATEMENT OF REMEDY: If the Product is under warranty, ALC will either, at its option, repair or replace the defective Product and return it to you without charge for parts, service, or any other cost. ALC, at its option, may replace the Product with a new or refurbished Product.
LEGAL REMEDIES: This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. All parties irrevocably submit themselves to the exclusive venue and personal jurisdiction of the state and federal courts in Denton County, Texas with regard to any dispute relating to this Warranty or its enforcement. The parties also hereby waive any challenge to venue and personal jurisdiction they may have to a lawsuit filed in a state or federal court in Denton County, Texas, regarding a dispute between the parties relating to this Warranty or its enforcement. You agree that Atoms Labs is entitled to its reasonable and necessary attorney’s fees if it is a prevailing party in litigation against you relating to this Warranty. If any provision of this Warranty is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of any of the remaining provisions will not in any way be affected or impaired and a valid, legal, and enforceable provision of similar intent and economic impact will be substituted therefore.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in the owner’s manual you are certain that the Product is defective, pack the Product carefully (preferably in its original packaging). The Product should include all parts & accessories originally packaged with the Product. Include evidence of original purchase & a note describing the defect that has caused you to return it. The Product should be shipped freight prepaid, by traceable means, to warrantor at:
ATOMS LABS, LLC
2670 Firewheel Drive, Suite D
Flower Mound, TX 75028
CUSTOMER SUPPORT
1-844.767.8544
Monday through Friday
9:00am – 6:00pm (Central Time)
ALC reserves the right to make changes to its products without incurring any obligation to modify any product that has already been manufactured. This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing any software provided.
ALC appreciates your support and feedback! If you come across software bugs or ways we could improve our products, we would love to hear about them! Please email us at support@atomslabs.com and you will hear back from us.